The Symphony Dashboard (portal.symphonydesk.io) provides a simple, fast, and secure interface for triggering automation runbooks, viewing job history, and monitoring connected runners. It is designed for IT teams who want an easy way to execute backend automations without using scripts or APIs directly.

🔐 Accessing the Dashboard

Each customer receives a dedicated, secured view of their automation environment.
When you log in, you will see your customer context displayed at the top of the page:

Account: Contoso

This ensures all runbooks and job history apply only to your environment.

📊 Dashboard Overview

The top section of the UI provides real-time statistics about your automation environment:

Total Jobs — Number of jobs executed for the account.
Success Rate — Percentage of jobs completed successfully.
Jobs Today — Jobs triggered in the last 24 hours.
Runner Status — Number of online/offline automation runners.

These metrics appear visually in the dashboard header for quick reference.
(See Symphony Dashboard, page 1.)

▶️ Running a New Job

To execute a new runbook:

1. Select Customer

Most organizations will have a single tenant.
Example: Contoso.

2. Select Runbook

Choose from your list of available runbooks.
Example:
ACT-CreateRemoteMailbox.ps1

3. Provide Parameters (Optional)

Runbooks may accept JSON input:

{
  "UPN": "user@contoso.com"
}

The parameters are passed directly to the runbook’s execution environment.
This field supports full JSON objects.

4. Click “Run Runbook”

Press the Run Runbook button to trigger the job immediately.
A confirmation and polling indicator appear as the job is processed.

The Environment URL is displayed below the button for transparency:
https://api.symphonydesk.io

📡 Runner Status

The Runner Status panel shows all registered runners for your account, including:

Runner hostname
Customer
IP address
Last heartbeat
Online/offline state

Example from page 2:
DESKTOP-8O9OIII Contoso 169.254.129.1 online

If a runner is offline, runbook executions will queue until it reconnects.

📜 Recent Job History

The bottom section of the dashboard displays all recently executed jobs for your account.

Columns include:

Job ID
Runbook
Created Timestamp
Status (QUEUED, RUNNING, FAILED, COMPLETED)

Example entries (page 2):

e77c043b-e231-43b4…
ce91f3ec-8c35-444f…
d83a3835-2db5-47a2…
All are shown with the runbook name and timestamp.

You can refresh job history at any time using the Refresh button in the top-right corner of the panel.

⚠️ Error Handling

If a job fails, the dashboard displays detailed error output in the result panel, including:

Error message
Logs
Raw response from the API

This helps teams quickly diagnose automation issues without digging into logs on runners or servers.

🛠 How This Connects to the API

The Symphony Dashboard UI is a visual layer on top of the same backend API developers can call directly.

For example:

Runbook execution uses the POST /jobs (or /jobs/execute) API — the UI simply wraps your input and sends it on your behalf.

Job polling uses GET /jobs/{job_id} until the job reaches a terminal state.

This makes the UI a perfect companion for teams who want automation without needing to write scripts.

🚀 Summary

The Symphony Dashboard gives IT teams a clean, intuitive, and powerful interface for:

Triggering automation
Monitoring runner availability
Viewing job history
Reviewing outputs and errors
Interacting with the SymphonyDesk automation backend in real time

It removes the need for scripting, simplifies execution flow, and provides full visibility into your automation environment.

📘 Symphony Dashboard — User Guide